Will investigate defects and problems with software solutions that have been detected during testing.Will perform maintenance of software and correct defects that have been identified during the maintenance process.Will analyze and investigate problems with software solutions that have been reported by clients and document the results of their investigation(s). Will work with vendors to implement and maintain software based on the technical specifications.Will interpret written requirements and technical specifications for software solutions to business problems.Will be the point of contact for all technical support issues including, but not limited to installation/patch/upgrade, configuration, deployment, monitoring, troubleshooting, case escalation, case management and problem resolution of assigned security technologies.This position will not create playbooks or work on the user end of the tool, they will support it from a backend install and configuration perspective.This role is for an engineer experienced in install, upgrade, failover, maintenance, troubleshooting and all other engineering roles related to the Splunk Phantom product.This job will have the following responsibilities: Description: Our client is currently seeking a Splunk Phantom Engineer -SRĪlternate Work Location: AZ - Phoenix, CO - LoneTree, OH - Richfield, TX - Austin
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